Shanghai East Hospital

Not yet verified

• North campus VIP clinic hours are not published; a 2016 source gives Mon–Fri 8:00–21:00 and Sat–Sun 8:00–17:00, and MediLink mentions an evening clinic after 16:30 in the inpatient building.
• Languages: the hospital only says 'multilingual'; MediLink lists Chinese and English; German, Japanese, Russian and French appear only in a 2016 source.
• The full list of 60-plus direct-billing insurers is not published; a 2016 source named 28, including MSH China, Cigna, Cigna-CMB, AXA, Aetna, Bupa, Allianz, International SOS, Europ Assistance, GBG and Generali China, which may be out of date.
• Department name: the hospital site calls it the VIP Department; a 2026-01 recruitment notice calls it the International Medical Department. Whether it was renamed is not confirmed.
• North campus VIP outpatient floor: the hospital says 2F; MediLink's header says 4F and a 2016 source says 3F.
• Email eastvip_service@126.com, a mobile number and the French national social security designation come from a 2016 source and were not confirmed as current.
• Foreign patient numbers differ by source: 30,000-plus a year (hospital, 2025) versus 50,000-plus (2016 source).
• SEIMC's ownership link to East Hospital is not published; SEIMC's own site says it opened in 2003, a China Daily page says 2004.
• A Barry Marshall international digestive disease center was announced in 2017 (Pudong government); its current activity was not verified.
• Whether Chen Yihan sees patients through the VIP Department is unknown.
• No evidence of JCI accreditation found.
• VIP fees come from Haodf booking listings (Oct 2026); most 'VIP clinic' (特需门诊) sessions there belong to hospital departments, and whether they are held in the VIP Department's own clinic area is not stated.
• Fudan 2024 rankings were not available; 2023 edition used.
• Booking from abroad: the VIP Department lists phone, WeChat and online booking and the South campus runs a 24-hour booking line, but no official page says patients abroad can book before arriving. The 2026-01 International Medical Department notice describes its focus as foreigners living in Shanghai, Hong Kong, Macau and Taiwan residents, commercially insured and high-end patients.
• Passport registration: no official page says whether passport holders can register through WeChat, online booking or self-service machines; the VIP Department and MediLink only say to show ID at the front desk.
• The VIP Department's WeChat account name and online booking link are not published.
• Lead time: no published wait for VIP Department appointments; a 2023 report says hospital expert-clinic slots can be booked up to four weeks ahead.
• Remote review: no pre-arrival record review or remote second opinion was found. The internet hospital requires a visit at a Shanghai medical institution within 6 months, logs in by WeChat or phone and binds a medical-insurance or self-pay hospital card; whether foreign patients outside China can use it is not stated.
• Checkup prices: no official or media price for VIP Department or Health Checkup Center packages. Prices appear only on Zhongkang Tijian, a platform that sells checkup packages, so they are not recorded here.
• Inpatient deposit: no admission notice with deposit amounts was found online.
• English itemized receipts: not mentioned on any official page found.
• English medical report: the VIP Department page says its multilingual service does not include translation of written records or test results; whether an English summary can be arranged on request or for a fee is not stated.
• Imaging export: the imaging department says it uses PACS and cloud imaging; whether patients receive a cloud link usable abroad or a DICOM disc is not stated.
• Visa invitation letters, interpreter fees and whether a family member may stay overnight in VIP wards are not mentioned on official pages.
• Dialysis for short-term international visitors and fertility treatment for foreign couples are not addressed on the departments' pages.
• Children's heart surgery: the cardiac surgery page says it has treated patients from abroad but not whether any were children with congenital heart disease.
• The South campus VIP page (2026) now says it partners with 'several' commercial insurers for direct billing, without the 50-plus figure cited earlier.
• Metro directions come from SEIMC's page for the same building; Shanghai East Hospital publishes no transport guide, and no airport transfer information was found.